Mobile number portability (MNP) when implemented will prove a boon to users who want to change the service provider without losing their number. However, a study conducted by a research firm Strategy Analytics has something different to say which vaguely forecasts MNP a complete dud in India.
Their survey results claim that almost 90 percent of subscribers prefer to stay with their current provider and are content with their services.
In the last 12 months 81 per cent of the users have not changed their operators and 89 per cent of the users are not going to switch between operators in the next 12 months.
We Say: This is a positive statistic as far as service providers are concerned. But we doubt the percentage to remain constant at this level after MNP is introduced. Maybe the subscribers are actually waiting for MNP to come into effect before taking the plunge. Or the operators are tightening their belts to offer good service so that their subscriber base doesn’t deflate. Nonetheless, it is we, the consumers are benefitting from this. Aren’t we?
Wonder who paid for this survey?