We at Tele Gyaan believe in the saying that customer is the king. We have provided you’ll with different stuff each day and now we thought of bringing Customer Speak, wherein a reader is allowed to give his own suggestions and feedback about the service provider he uses.
Starting off with the general perception about the service provider, Mr. Duggal is satisfied with the service being provided to him, but what frustrates him the most is that there are network problems at his residence. Initially, a user of BPL mobile he later shifted to Hutch thinking he would get good network coverage at his place. But the network problem still exists even with Hutch. So just in case some person from Hutch is reading this, please take note of it. Now the main reasons behind choosing this plan were that he could get 1000 minutes of talk time and an equal number of SMS’s free. He is a hardcore SMS junkie and says that he has to pay additional 30 bucks so that he can get the rest of the messages charged at 10 paise.
He also pointed out that he has a problem with the SMS thingy as he can’t figure out how many SMS’s he has sent and how many are remaining. He appreciates the due date provided by Hutch for paying his monthly bills. When asked about how would he rate the service centers, he said that the closest to him is the Irla Customer Care and is always crowded and thus he prefers not visiting it. As for the call assist, he doesn’t use such facility and prefers to solve such problems himself. Overall he has no major issues and happily lives with the pug aka Hutch.
PS: If you’re a reader and want to review your current service provider you can get in touch with us with the e-mail address provided in the About Us page.
launching of 3G by MTNL by January is quite good I m just waiting for it & mobile TV & free internet of 2mbps makes it quite good