MTNL has made an attempt to revamp the look and the message of its ads in Mumbai. The ads, which previously used to contain an image with simple and straight details of the plans, have now taken a new look to themselves. The new ads would be trying to strike a chord among Mumbai residents by calling MTNL as Mumbai ka khaas mobile, which in simple words is Mumbai’s special mobile.
The ads are trying to promote Trump connections as a must have by any Mumbai resident. For example one ad has the following line: Having a mobile in Mumbai is a normal thing, but having Mumbai’s mobile is a special thing.
The revamp is a stepping stone towards better ads for MTNL and lets hope we see more of the same ahead. Let’s not forget to say that it was a much needed change.
What is your take on the topic? Share your views on TeleGyaan Forums.
MTNL’s new campain “Mumbai ka Khaas Mobile” is best one caompain from MTNL.
Mtnl has operation in MUMBAI and DELHI but in Mumbai its very popular in compair to Delhi, so that MTNL MUMBAI enrol near about 1,00,000 New GSM Mobile Connection per month in last few month and its continue..and its very higher from MTNL DELHI’s figure.
The Customer greavance is also good in MTNL MUMBAI and The TALK PLANS/TARIFF and Value ADDED SERVICES IS ALSO CHEAPEST IN MUMBAI TELCOM CIRCLE.Mumbai’s fastest
growing and most affordable GSM cellular service DOLPHIN, along with TRUMP brings cellular telephony to the masses, through innovative technology and strategic pricing.MTNL entry into this sector has brought GSM cellular service at an affordable cost to the common man.All serving a single objective, to provide better communication to millions.
Customers have reposed tremendous faith in MTNL and it has enrolled over 10 Lakh Cellular customers within last few months.
Yes it’s a good service provider, but don’t give comments like ‘The Customer greavance is also good in MTNL MUMBAI’.
It’s just nonsense. If you remove staff part of MTNL, there is nobody who can beat MTNL. People who take care of customers (they don’t accept term ‘Customer’) are useless. This apply to everyone in MTNL. From DGM to lineman. If customer has any problem He has to meet at least 2-6 MTNL executives… come on… in which year you are still living(/sleeping?). If machines stop working MTNL will fall like anything… There is nobody to help MTNL subscriber. And please don’t give such misguding comments to attract people. First direct your HR (if you have any to work for customer not just for getting huge salaries) to Serve(to go through a term of service; do duty) the customers, they are not paying less for what they are supposed to get. Mind your statement!
Well every one thinks this will change the way mtnl works but i think still it has a lot of work to do to improve the network.
To Nilesh
Its required to Mind your statement not mine! bcoz i post here what i feel with mtnl and its services,and every one hav rights to say what they feel,why u hav a problem with my comments???
Its not misguding comments bcoz i got the greavance all the time when i face the problem,even ED/CGM/GM office always respone any feedback from my side.
If u didnt got any greavance that not means the care is not there!!!
even i post here waht i feel
Its “grievance” not grevance…Lol!! N as a vodafone subscriber (who has used trump) I feel the customer care of trump is pathetic!! If you feel its good…All I can say is..U dont know what good is!
MTNL customer care is pathetic!! Sorry don’t want to agitate anyone here but I can say this from my personal experience. I had 1 Trump and 1 Dolphin sim card each and in both the cases I had to rush to Prabhadevi office every single time there was a problem with the connection for a final and clear resolution of the problem. That is what you call customer service….