Indian telcos always boast about their plans to penetrate into the villages and provide full network out there. They also consider these regions as the future of the Indian telecom market as the major chunk of users hail from these areas. But the real scenario seems a contrast to their claims. Read on to know what Mr. Mohan has gone through.
Hello sir, I am Mohan in Tamil Nadu, Erode district, Gobi Taluk, Getticheviyur. Pin no:638110. My mobile no:9#########. We have problems in NETWORK COVERAGE in my village other than airtel towers are there. I give complaints many more times by customer care. But still no steps are to be taken. The call is disconnected because network problems. One point only in my mobile. Here 75 customers. please put TOWER in our village. We agree that you take steps immediately. Kindly response our complaint.
We are not here to judge the grammatical errors this person may have done but the crux of the matter is that companies are not fulfilling their boasted claims. Operators need to step up and be proactive rather than playing the waiting game. After all, rural area customers are what every operator is eyeing on.