TRAI becomes stern – Orders mobile operators to declare all hidden charges

TRAI seems to be getting strict by the day, first it proposed to mandate the per second tariff option, now in a bid to bring more transparency in mobile tariffs, it intends to bring in a rule which will ask the operators to come clean on all hidden charges and other necessary details while announcing a new scheme/plan.

“There should not be any hidden charges and conditions when operators announce a tariff plan. Consumers should be able to understand the scheme being offered and operators should communicate their offers in an intelligible manner. We are planning to take up these issues in a holistic manner,” said Mr J. S. Sharma, Chairman, TRAI.

TRAI is also seeking additional data from operators who had recently announced tariff schemes to ensure that they offer what they promised. To further improve the quality of services, the regulator also proposes to come out with a report containing information on cell sites where call drops occur frequently.

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