Vodafone’s entry into India was one of the biggest and the costliest one. After all the rebranding exercises and other supporting stuff, the brand hasn’t managed to keep it’s users happy. We are not the one who are shouting but a poll going on in one of the Vodafone’s community at Orkut which has over 52 thousand members. Of course the number of votes in the poll is pretty less than the total members but come on, everyone needs to be happy. Isn’t it?
Reason cited by them is that Vodafone lifted all the offers which Hutch was offering prior to the name change.
PS:If you’ve had a problem with the operator, do let us know about it. We will be happy to uncover the problems you face.
here’s some bad experiance wd vodafone am here pasting the same content i posted on my blog..
in the name of blackout days not only on diwali but also the very next day vodafone charged for the local sms {message pack was activated on my no.}… n its only after my bal got nill… i came to know about it…
ok now my story starts…
i call up vodafone customer care n the person informs me that its viswakarma day…
{tomorrow they’ll say its some other special day that is celebrated in some other part of the country so its blackout day}
n then whn i tell him to connect me to his senior n some1 related to vodafone notr some call center guy… he puts me on hold n phone gets disconnected…
i try again.. n some girl answers she tell me that vishwakarma day is a national holiday…
{some1 plz tell these idiots that there are only 3 national holidays in india}
n again on my request to connect me to some senior the phone gets disconnected n same thing happens the third time i call…
finally on 4th time when i call the guy tells me that vodafone fwds all subscribers a msg stating that its a blackout day… n on my request finally he transfers me to some senior person…
who informs me that blackout days are not only national holidays but also some special day n vishwakarma day is also a special day (hey i wonder why is bhaidooj not a special day for vodafone,they could have made some money on that day too)
also he tells me that it is not mandatory from TRAI to send messages to subscribers informing them about the blackout day that is coming up- hmm i guess TRAI has no problem with vodafone sending idiotic msges about ringtones n other stuff,only sending inp messages is not mandatory. {i wonder why airtel-no1 network of the country messaged me on my other no informing me about diwali n it being a blackout day}….
i wonder when these companies will start doing business ethically….
Vodafone has really gone bad. In Mumbai, where it was supposed to be the best – its now the worst. I find MTNL better than this operator. I have shifted over to AIRTEL now.