This week comes to an end. And here are this week’s highlights from the telecom arena. The week started with a review on the online billing management system of Vodafone. It was followed with the controversy surrounding BlackBerry services that they are a threat to the nation. However the latest outcome is that the DoT has ruled out a ban and said that they will resolve the issue soon.
One of our readers, Ramakrishna Kamath gives his verdict on Airtel Friendz in Customer Speak. The next article to come up was Vodafone coming up with an insurance cover for their postpaid customers provided by TATA AIG to the tune of Rs. 50000. As our commenter points out, MTNL is also providing insurance cover to its customers. Lastly, Tata Teleservices has announced that they will follow stricter quality norms than specified by TRAI and if they do not happen to go by their word, customers can penalise them.