Ok, we don’t know how consumers think about Airtel but one company does reckon they are the best service provider, not in India but the whole Asia-Pacific region. Frost and Sullivan, a US based telecom research and consultancy firm recently bestowed India’s largest telecom operator with this tag.
In a company statement this Tuesday, Bharti Airtel’s chief executive and joint managing director Manoj Kohli said, “Our company has been recognized for its overall service quality and has been adjudged the service provider of the year in the “Best of the Best” category. The awards recognise Bharti Airtel’s commitment to technology and business innovation, and globally benchmarked quality of services.”
Amongst others, Vietnam’s telecom major Viettel has been named as the best emerging markets’ service provider. Unfortunately, no other Indian telecom service provider made it to these awards.